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Honda of Danbury Testimonials

Patty 2/5/2013
"SALES

I bought my Honda Accord from Chris yesterday !! He was terrific from the day I came in looking and test drove to the day I picked up my car and drove home. He answered all questions and concerns that I had and I will definitely recommend him and Honda to anyone who is looking to purchase their next car. It was a pleasure !! Thanks so much !!"

Patty 2/5/2013
Diane 2/5/2013
"SALES

Scott Stirling was very knowledgable about all the cars in the dealership. He was informative, patient and made my car buying experience fun! I would highly recommend Scott to prospective customers. And, I love my new Honda Accord Ex-L! "

Diane 2/5/2013
2/4/2013
"SERVICE

Nice place, Great and friendly service, very welcome; all the employees team make all efforts to help us thru the process. my husband was very impressed with the conduct and treatment we received over there."

2/4/2013
Matt 2/1/2013
"SALES

Mike made the process very easy and went out of his way to ensure we had a positive experience. We previously bought our Honda's out of state due to customer service but we are glad to return to our home town."

Matt 2/1/2013
Catherine S 1/9/2013
"SALES

I love my new Civic and the team at Danbury Honda. Tony DeLena was my sales representative and he was so thorough, friendly and helpful that it made my choice very easy. The General Manager, Brian Beanland, was fantastic too! The showcase is beautiful, spacious and supports the quality and appeal Honda is known for. I will definitely buy my next car from Tony and Brian again. Thank you both again! "

Catherine S 1/9/2013
Jackie K  1/24/2013
"SALES

I love my new Accord. I wasn't sure what to get , but my salesman listened carefully and then recommended the best car for me. We even discussed color. I have never had an black car and I really love it. Scott Stirling really took the time to make me feel comfortable with all of the new technology. I have never had a car with these options. He was patient and trust me it took a while for me to understand. Because of Scott I even have a photo wallpaper behind the car clock. How is it possible Scott, can know everything about this amazing car, as well as my Ipod, and a customers phone? It's pretty impressive. This was a great experience. I had anxiety about buying a new car. This is the first time for me. I have always driven used cars. Scott was professional,and a kind and very nice man. I never felt pressured. Danbury Honda is so nice. One of the nicest dealerships I have seen and I have been to a lot recently. I sent an email to everyone I know and recommended your dealership and Scott Stirling. Thank you Scott "

Jackie K 1/24/2013
Melissa M 1/21/2013
"SALES AND SERVICE

My husband & I have had the BEST ever experience w/Honda of Danbury & John Francisco! My husband needed to get another car as he was without a vehicle. He was referred to Honda of Danbury & specifically John Francisco by a co-worker. He went online & saw a vehicle he was interested in (Honda accord). We "scheduled" an appointment w/John to come in & see the vehicle. Well, upon entering the facility I was quite amazed. VERY clean, spacious, bright, WELCOMING! The "waiting area" - very comfortable seating, free coffee (MANY selections available), restrooms cleaned & stocked, I could go on! We went up to the front desk where I think a young lady by the name of Melissa greeted us & paged John. Her friendly smile was welcoming. John approached & his professionalism, friendliness were just so inviting. What a difference compared to other sales people we've had to deal with. Well, the vehicle was purchased and after all the paperwork was signed, we walked out of there RELAXED & happy & so impressed w/just the WHOLE experience. It was almost like we didn't have to do anything except sign documents, give down-payment, and then leave. John took care of everything!! Well, since the Honda name is so exceptional & I had been contemplating getting a "smaller" vehicle....2 weeks later we came back. I traded in my Nissan Pathfinder for a Honda CRV-EXL. Again, I have NOTHING negative to say. From the ease of trading in the old to "new", it was with such EASE again, almost like we didn't have to do anything. We dealt w/John again this 2nd time as well. He was extremely quick, helpful, no "pushiness", etc. He is truthful, knowledgeable, and definitely knows how to do his job & loves his job. You don't find that very often in sales people - almost like you're just a "commission" for them, but John did NOT make us feel like that ever. Will we go back? ABSOLUTELY! but not now! LOL! Will we refer Honda of Danbury to others? again, ABSOLUTELY!!! If you want the best experience ever....a reliable, backed by their name car, then come here! You will NOT be disappointed. I am so looking forward to servicing our vehicles (i'm sure review will follow) :-) Thank you to Honda of Danbury & John & all the staff there! Mr. Robert Plambeck, you've got a GREAT team there! "

Melissa M 1/21/2013
Susan L 1/19/2013
"SALES

I just purchased my seventh Honda Accord [six of them at Honda of Danbury]. Since my first purchase in 1986, I have never considered any alternative. The car is beautifully made, fully loaded [V6 coupe with navigation] with every piece of safety and entertainment technology one can possibly want. In a nutshell, the Accord is fun to drive and totally reliable. After purchasing the 1990 model at Honda of Danbury, I have never considered another dealer, the service [Dave, Ed, Teri et al] and sales force [most recently Steve Vikaros] are a pleasure to work with. I appreciate their integrity and professionalism. "

Susan L 1/19/2013
Tommy & Kerry B., 12/3/2012
"SALES

Our experience with Honda of Danbury was amazing! Our dealer, Tony Delena, worked tirelessly to help us find the right vehicle. Tony is very knowledgeable of his product and all financial options. He helped with trading in our previous car, for the absolute best price, and got us in our 2010 Honda Pilot. The entire process was seamless! Tony even followed up with a personal phone call to make sure we were happy and satisfied with our purchase. This was my first purchase with Honda of Danbury and definitely not my last! My mother has bought 2 Hondas from here with Tony. And, I've already spoke with Tony about assisting my grandparents (88 & 86) with their trade-ins and new purchase. I know he is going to take great care of them! It's safe to say that Tony Delena and Honda of Danbury is our Family's Dealer. Thank you Tony for all your help and support!"

Tommy & Kerry B., 12/3/2012
Clare P., 11/28/12
"SALES

I bought a Civic in a day. That's because Tony was honest, transparent, efficient, and sensitive to what I needed in a car. He didn't "hard sell" me and he didn't waste my time. I needed to go out of town quickly and he turned around a new Civic in less than a day., some of that on his own time. And he is available: I feel that I could call him anytime with follow-up questions. The dealership folks were all friendly. There's a nice feeling when you walk in. If I stood there for a minute or more, someone would come up and see if I needed anything. I haven't serviced the car yet, but the service center has great hours."

Clare P., 11/28/12
Brad B 1/14/2013
"SALES

This is the first time that I have actually worked with a "car salesman" and did not feel intimidated at all. I put that word in quotes, because Joe isn't your traditional "car salesman". He is a terrific honest person, who wanted to do what was right for not only me as the customer, but the dealer and the brand. I felt an immediate trust dealing with Joe from the beginning, and working with him to find the right type of car for me. He wasn't pushy, he wasn't a know it all, he wasn't condescending, he wasn't robotic. He was a human being. He knows the trials and issues that people have with dealers and dealerships. He was calming, and really helped with our decision to be the best for what we needed in a car. As I bought, and drove the car off the lot on Saturday - it is now Monday morning and I have already received a call from Joe. Not from Danbury Honda, not from some automated system, not from a solicitor. A CALL FROM JOE. CUSTOMER SERVICE AT IT'S BEST - something that is lost in the world we live in. I love Honda's. This is my 3rd Honda - and I can tell you right now that I will be using Danbury Honda and Joe as much as possible in the future. Do not look past this - I trust Joe Difabbio - and so should you. "

Brad B 1/14/2013
Ian Foley, 8/7/2012
"SALES

This dealership was great. I defiantly recommend going here to get your next vehicle. Chris was as nice as it gets. And Jim was extremely helpful in getting me in my car right away. The place is beautiful on the inside and the entire staff is GREAT!!!"

Ian Foley, 8/7/2012
Dawn H. 7/12/12
"SALES

I just have to say what a wonderful experience I had purchasing my CRV through your facility. Angelo who helped us was so knowledgeable and made the whole process so easy. He always took his time and never rushed us. He made sure we were comfortable with our purchase, wasn’t pushy and took so much time when I picked up the car so that I understood the features. I would recommend your facility and especially Angelo in Sales to anyone! Thank you "

Dawn H. 7/12/12
Peter S. 6/20/12
"SERVICE and SALES

"I just want to say that Norine Tomasini in service is a very professional young lady. She handles herself well and I am very impressed with your staff. I also want to comment on Scott Benz in service on handling me very professionally. He is an asset to this company and he gets things done. And Isabel the receptionist is a very friendly person and a very professional lady. She is a very understanding person and makes me laugh. She knows how to take you out of a bad mood and put you in a good mood. You people rock and keep up the good work! God bless you and your families!""

Peter S. 6/20/12
E.S NEW MILFORD, CT 5/1/2012
"SERVICE

I just wanted to thank you and your team for the way the work was handled on my 2003 Honda Accord. After the initial work was completed, replacing the catalytic converter, I began hearing a mysterious high pitched whining sound. I thought this might mean hundreds of dollars in additional repair costs, but your team diagnosed the tricky problem and made sure it was fixed to my complete satisfaction at no additional charge. I would like to thank James Moreno, Norine Tomasini and any of mechanics who worked on my car (I'm sorry I do not know all of their names). They were all extremely courteous, professional and dedicated to making sure that I was completely satisfied with the work. I could not be happier with the way I was treated or how the repairs were handled and would certainly recommend Honda of Danbury to any of my family and friends. Thank you all."

E.S NEW MILFORD, CT 5/1/2012
S.M DANBURY , CT 4/4/2012
"SALES

We bought (leased for 36 months actually) a Honda Accord from this dealership on March 30. Our experience was unexpectedly good and nothing like the sales stereotypes we were expecting. Our salesman Michael ("Mike) Devine was a stand-up guy who offered a great deal up front during our test drive in Feb. 2012 and honored it on our request in March even though that very favorable offer had expired. He and the back office staff played no tricks or games, and were up front all along. They even surprised us with some unexpected courtesies and all the paperwork and prep was handled very smoothly. All in all they made our whole experience very pleasant, satisfying and painless."

S.M DANBURY , CT 4/4/2012
K.C. NEW CANAAN, CT 4/3/2012
"SALES

I had a great experience at Honda of Danbury. Tom Boccuzzi was AWSOME!! He was very genuine, and helped to make the purchase as smooth as possible. I would reccomend Honda of Danbury and Tom to anyone looking to purchase a car. The facility was also very clean and comfy! "

K.C. NEW CANAAN, CT 4/3/2012
SERVICE CUSTOMER 4/20/2012
"SERVICE

We have been using their Service dept for over 10 years. Everyone is very helpful and courteous. We own several Honda's and would never go anywhere else for service or repairs. Great job! "

SERVICE CUSTOMER 4/20/2012
SERVICE CUSTOMER 4/20/2012
"SERVICE

I've been going to Honda of Danbury for the last 3 years. I've received exemplary service in every department I've worked with, including sales, but especially the service department. The service staff, particularly James M., go out of their way to make me feel comfortable and to accommodate my needs. The prices are fair and my car always leaves in tip-top condition. I couldn't imagine taking my car anywhere else"

SERVICE CUSTOMER 4/20/2012
D.N. DANBURY, CT 3/31/2012
"SALES

This was easily the least stressful experience ever. I chose this dealership because of all the positive reviews online. Arrived at 9am, was greeted by Angelo and Brian who guided me through the whole experience. I even got a tour of the 3 yr old state of the art service department which is quite impressive to say the least. I left the dealership in a freshly waxed 2012 Accord EXL V6 before 10:30. I have never had such a pleasant experience buying a vehicle before. Oh yeah, and they have an awesome waiting room with WiFi so bring your laptop or iPad"

D.N. DANBURY, CT 3/31/2012
T.G WATERTOWN, CT 3/30/2012
"SERVICE

I probably had the best customer service experience ever today w/ your service people. I forget their names, but they were 1) Ahead of schedule 2) Looked at my oil leak on the passenger side, found out it was a punctured oil filter, and 3) they did a regular oil change. Brought in a free oil change coupon for first time customers, and paid nothing...made my week "

T.G WATERTOWN, CT 3/30/2012
I&H, M. OAKDALE, CT 3.24.12
"SALES

My husband and I having a growing family and needed a larger vehicle to better accommodate us. We wanted to trade in our current vehicle and were interested in a Honda odyssey. When we got to Honda of Danbury, we were kindly greeted by our salesman, Seamus, and he was wonderful!! Not only did he help us to do our trade-in, he sold us our odyssey and we couldn’t be happier!! The customer service was so great from everyone there, and Seamus worked very hard to help us get exactly what we were looking for! Thank you Seamus and Honda of Danbury for the wonderful service, we are very pleased!!! "

I&H, M. OAKDALE, CT 3.24.12
K.S. CARMEL, NY 3.23.12
"SALES

As a first time buyer, I found my experience with Seamus Erskine and the Danbury Honda staff very pleasant. Seamus is extremely knowledgeable about the vehicles and was really helpful in answering any questions I had. I am very comfortable with my decision, a 2012 Civic. I would definitely recommend this dealership!"

K.S. CARMEL, NY 3.23.12
G.D. REDDING, CT 3.16.2012
"SALES

John Landry was very persistent in his strategy to sell me a car. While I shopped around, John and his assistant never let go and remained in communication with me at all times. John's approach was always sincere and he listened intently to my remarks and all my many questions. I would recommend John and the Business Manager, Jim Wright, anytime."

G.D. REDDING, CT 3.16.2012
A.Y MONROE, CT 3/6/2012
"SALES

I left an incredibly satisfied customer of Danbury Honda. Richard Radigan took incredible care of me. His clarity, communication, and care for myself and my Dad as we purchased our civic was excellent. I would be more then happy to do business with him and the whole team at this dealership in the future. I was well taken care of! I feel blessed to be able to have my needS met and help support the income and lives of these great professionals who perform all their duties with excellence."

A.Y MONROE, CT 3/6/2012
H.L. HJ, NY 3/7/2012
"SALES

I found Honda of Danbury to be an awesome dealership. My buying experience went smoothly. The salesman was very knowledgeable about my vehicle and its options. The staff was friendly and welcoming. The General Manager was professional and interested in my overall experience. I found the dealership clean and comfortable. I can't say enough how smoothly and NON stressful my purchase was. I would absolutely recommend this dealer to anyone looking to purchase a vehicle. Two thumbs up!"

H.L. HJ, NY 3/7/2012
TED, 2/20/2012
"SALES

I just turned 40 and decided on the Honda Odyssey as my midlife crisis mobile! I purchased the Touring Elite model because of the awesome features that it offered. I know that I was supposed to get a sports car but I have another kid on the way. Gotta be responsible. I shopped around and Danbury Honda gave me the best deal. "

TED, 2/20/2012
MARY, 2/14/2012
"SALES

We just bought a new Honda Pilot from Don Shelden of Honda of Danbury. We were able to get a very fair price from the start plus a good price for our aged Honda trade-in, all with a great / positive experience & excellent communications with Don Shelden, our sales rep. We would buy another car from him and his dealership."

MARY, 2/14/2012
KASEY, 2/14/2012
"SALES

Picked up our 2012 Honda CR-V from Honda of Danbury last week. It's our fourth Honda (& third CR-V) that we've bought from Honda of Danbury....we wouldn't even consider any where else! John Francisco was extremely knowledgable when showing us the different cars, and after we'd made our choice, gave us a very fair price. Jim Wright helped us get the best financing rate so we were within our budget. We felt confident he was really on our side and wanted to do right by us. And both John & Jim went the extra mile to get us a great price for our trade-in CR-V. With these two guys on our side, our car-buying experience was fun, easy, and worry-free. I'll be sure to visit them both when my new Honda is being maintained in the state-of-the-art service department! "

KASEY, 2/14/2012
R.D NEW MILFORD, CT 2/11/2012
"SALES

I just want to let you know that this past Saturday I was in your store. When I walked in I was greated by Mark Ramey. I told him I was in the market to shop around. I told him what I wanted to stay in when it came to price range. I wasnt to sure if I wanted to buy or lease. After about an hour with Mark’s help I was able to drive away in a 2012 Civic. I just wanted to let you know they he was a big help. Mark did a good job and I’m happy with my new vehicle. Thank you. Feel free to contact me with any questions."

R.D NEW MILFORD, CT 2/11/2012
B.T SHELTON, CT 11/29/11
"SERVICE

Dear Brian,I am writing to praise two of your employees, Ed Acosta and Terri Tatroe. I purchased my pre-owned 2007 Honda Accord approximately one year ago at Honda of Danbury. My sales experience with Chris Corbet was nothing but, exceptional. Since that time, I have only dealt with Ed and Terri in the service department. I can’t say enough about the service and customer care they provide to my Honda and me!! You are fortunate to have two exemplary employees. I wish everyone at Honda of Danbury a Merry Christmas, Happy Holiday and a safe and Happy New Year. Respectfully, "

B.T SHELTON, CT 11/29/11
HAPPY CUSTOMER 11.7.11
"SALES

I just leased my eighth car from Danbury Honda and each time I have done so, it justs gets easier and easier. I leased my first Honda from Tom McMullin and although his role has changed, he was there when I leased this new car. It is so nice to have someone you can call in a heartbeat who is there to address any concerns you may have. This time I was fortunate to deal with a gal who is fairly new to Danbury Honda. Danielle Parmon was a pleasure to deal with. She was extremely knowledgeable, friendly and made the whole experience easy and pleasant. I look forward to continuing my relationship with Danbury Honda and would encourage anyone out there to give them a try!!!!!! "

HAPPY CUSTOMER 11.7.11
P&E. F, Sandy Hook, CT 11/1/10
"SALES

Mark Ramey, Thank you for taking the time with us as we considered our recent purchase of our 2011 Honda CR-V. We were weighing the pros and cons of buying a used Honda as opposed to a new vehicle and you were very patient with us - also thanks for going all over the lot with us as we found just the color (blue) and just the model that we finally decided upon. We should be set with reliable cars for a while - Ed is driving the 2008 and I am driving the 2011! But we hope to see you as we come in for service. Thanks again for a pleasant car-shopping experience."

P&E. F, Sandy Hook, CT 11/1/10
M.&P. F Stormville, NY 10/20/11
"SALES

Brian, I'd like to Thank You again for your help on the purchase of our new Honda. My daughter is very excited as this is her first new car. Tony was a real pleasure to work with and very helpful. Please be sure to Thank Him for us. Take care."

M.&P. F Stormville, NY 10/20/11
F. H New Milford, CT 10/11/11
"SALES

I just wanted you to know that I am the new owner of a CRV and a happy and satisfied customer. Don Sheldon was helpful in assisting me make the right choice. I found him to be neither pushy or passive but understanding in directing me to the right auto. I have driven my new car for about two weeks and find it just right for me. Don Sheldon was also kind enough to give me a lesson on the various instruments on the dashboard so I feel I am a more secure and knowledgeable driver. "

F. H New Milford, CT 10/11/11
V.M. Danbury, CT 10/14/2011
"Sales

We bought a Honda CRV from Carlos. He knocked himself out for us showing us around and showing me everything about the car. He was very warm and friendly. My husband and I were very impressed with him. I was amazed at how clean and efficient everything was in the showroom, the area where the mechanics worked and the nice coffee/waiting area. "

V.M. Danbury, CT 10/14/2011
T.C New Fairfield, CT 9/28/2011
"SALES

My experience with Mike was excellent. As a woman when I go somewhere without my husband for a large purchase I tend to be overlooked. This was not the case with Mike. He made me feel important and valued as a customer. He listened to what I had to say and never pressured me or made me feel insignificant. The same attitude carried over when I met with Jim Wright for the final details of the purchase. I can not say enough positive things about Mike and my experience with Honda of Danbury. I have and will continue to sing their praises to all who will listen!"

T.C New Fairfield, CT 9/28/2011
M.L. DANBURY, CT 9/25/2011
"SALES

My wife and I had a great time at the dealership, choosing our new car, and the attention of our salesman Michael Devine was impeachable, he made us feel so at home and help us pick the right car for our family. I appreciate the experience so much that I already recommended Danbury Honda to a friend of mine. Thanks for the great experience."

M.L. DANBURY, CT 9/25/2011
Happy Customer 9/7/11
"SALES

The dealership has a very good reputation so I went there first to find out for myself. Carlos Albuquerque, became our salesman and within an hour my wife & I picked out a new CRV, test drove it and agreed on a selling price! Carlos also gave us a tour of Servicing Facilities. This is our 4th Honda and first at this dealership. 48 hours later we drove our new car home. Thank you Carlos!"

Happy Customer 9/7/11
Happy Customer 8/29/2011
"SALES

Tony was terrific. He provided all of the information we needed without "stalking" or being pushy. We came in to scout vehicles. He greeted us, realized we wanted to explore on our own and gave us the space to do so (though he was smart enough to give us his card). When we were ready, we asked for him and he readily provided all of the information that we needed. He also encouraged us to look online for internet specials for the cars in which we were interested. Finally, when we were ready, he allowed us to take the car for a test drive. All in all, the easiest and most pleasant car buying experience I've ever had. "

Happy Customer 8/29/2011
Happy Customer 8/22/2011
"SALES

Angelo- It was absolutely wonderful working with this dealership and Angelo Gutierrez in particular. Gutierrez and the financing staff there went above and beyond to get me the best possible financing package and even encouraged me to go online and do the research before they sold me the car. I would highly recommend them, particularly to women concerned about being ripped off or otherwise disrespected. They were great!"

Happy Customer 8/22/2011
Happy Customer 8/20/2011
"SALES

Carlos-I had a great experience at Danbury Honda. The sales man Carlos was very friendly and took the time to sit with me and my family and go over all options available to me. He then had us speak to the manager Robert who was also very friendly and very helpful. They made me a deal that I was very happy with for my new CRV. Carlos also gave us a tour of their facility and it looks great. Friendly employees and great service, I will definitely be back to Danbury Honda."

Happy Customer 8/20/2011
Happy Sales and Service Customer 8/20/2011
"SALES AND SERVICE

I have bought & serviced cars for 33 years and Honda of Danbury is by far the Best Dealership we have dealt with! From new Car Sales to Service they have exceeded any other Dealership that we have dealt with. Having never owned a Honda before 2007, We are now exclusively a Honda Household. Additionally my Sister bought 2 cars from Danbury Honda & my parents purchased their Honda from them as well! They are the most Professional, Courteous, Honest, Fair and Reliable Dealership that we have had the Pleasure to Deal with. They actually have the Best Interests of the Consumer at heart and make what could be a very stressful situation, a stress-free and pleasant experience. We have basically dealt with each of the Service Advisers and each of them have been Great! This Dealership excels in all aspects from Sales to Service. They are by far "THE DEALERSHIP" to see when you are looking for a great automobile, or for the Best in Industry Service! "

Happy Sales and Service Customer 8/20/2011
Happy Service Customer 8/1/11
"SERVICE

This was a service visit where I was having some strange noise. It was quickly diagnosed and I was very satisfied with the price. I felt it was fair for the work that was done. The facility was neat and clean and the employees I delt with were friendly"

Happy Service Customer 8/1/11
Happy Customer 7.12.11
"SALES

I found the buying expierence to be wonderful. I felt no pressure from salesman and the manager was supportive and helpfull. I wasn't expecting for the manager to be involved with my purchase, it was a nice surprise. Had looked at another Honda dealers closer to home but felt extremely pressured by salesman. I am very happy I choose Danbury Honda and am looking forward to first sevice visit, the service lounge looked so clean and comfortable. Over all I found Danbury Honda very welcoming and friendly. I got the car I wanted and at the price range I was looking for. I would highly recommend any one looking to purchase a Honda to go to Danbury Honda."

Happy Customer 7.12.11
Happy Customer 7.18.11
"SALES

Carlos and Jim, This is the second new car purchase I've made at Danbury Honda and I would highly recommend them. Carlos our sales person was so easy going and never pressured us at anytime during the process. He was able to answer all of our questions especially comparing the Honda Pilot to its competitors. He negotiated an excellent price for our trade in and worked out a monthly payment that was right in our range. Jim in the finance department was also very helpful in getting us a great rate and closed our deal within 48 hours. If you are in the market for a Honda, go see Carlos and Jim! "

Happy Customer 7.18.11
Happy Customer, G.P. 7.31.11
"SALES

Dave, We walked in and was greeted immediately, and our needs were addressed efficiently. Everyone we came in contact with, especially Dave, was helpful and had a smile for us. We reached a fair deal and drove out with what suited us. Thanks "

Happy Customer, G.P. 7.31.11
Happy Customer 7/11/11
"SALES
My wife and I know many people who have purchased vehicles from Honda of Danbury and they all had nothing but great things to say about them. We decided to take their personal recommendations and we are so glad that we did. The Dealership is absolutely beautiful and the staff is professional, helpfull and very friendly. The buying experience was a pleasure.... No pressure or rush during the vehicle selection process. Richard is a great salesperson who listens to your needs and fully explains all of the different vehicle features in a professional, friendly way. He provided us with exactly what we wanted... "A great car at a great price". The Service department is also excellent. With an unbelievable customer lounge, a friendly staff and competative pricing...we have no need to go anywhere else. Just like our friends, Honda of Danbury is our #1 choice. "

Happy Customer 7/11/11
Happy Customer (bolo) 8/10/2011
"SALES

We had a great experience from the moment we walked in to buy a USED Honda Pilot through the point of us actually purchasing our NEW Honda Pilot. The dealership provided great transparency into their process and details about arriving at the final sales price. They were very open to hearing about competitor pricing and working with us to arrive at a deal that both parties were happy with."

Happy Customer (bolo) 8/10/2011
Happy Customer (mbalanda) 8/5/2011
"SALES

John Francisco- Our experience with Honda of Danbury was great. We went into the dealership just to look and never felt pressured. John Francisco was a great salesman. He listened to our needs and heard my desire for a Pilot. Since the new vehicle would be my wife's, John suggested she drive the bigger Pilot before deciding if we wanted a CR-V. He told us before she drove it, "It is going to be too big for her but you should try it anyway." He was right and never tried to get us into a bigger, more expensive Pilot. Nice, down to earth, friendly and attentive salesman. Jim worked with us on financing and he was a pleasure as well. He explained our options and never pressured us into add-ons. His explanations were thorough and he encouraged us to choose what worked for us and we ultimately decided only to add the Honda Care plan. With so many advanced electronics, it just made sense. He also gave us time to investigate the impact of refinancing our mortgage on our credit score. All in all the experience was great. A special thanks to everyone for putting up with our 21 month old, hyperactive son. John repeatedly checked in with him and gave him a toy car to play with. Jim gave us space to address his need to shut his office door. The rest of the sales and finance team gave smiles, encouragement and laughs as our son pretended the showroom was his playground screaming and running around. We were embarassed enough at his unsual behavior and they never made us feel horrible. "

Happy Customer (mbalanda) 8/5/2011
A.T.  NEWFAIRFIELD, CT 3/22/11
"SALES

Hello Tony, just wanted to let you know that I absolutely love my truck! Thank you for making my purchase easy, honest and you were a pleasure to deal with! You will see me again for sure and ill be sure to spread the word. Thanks for everything! "

A.T. NEWFAIRFIELD, CT 3/22/11
V.B. DANBURY, CT 3/23/2011
"SALES AND SERVICE

Dear Mr. Beanland, I am writing this letter to express my deepest gratitude for the service I received at Danbury Honda dealership, particularly from the Service Manager, Jay Whitlock. Jay is highly professional with a great attention to a costumer care. I bought my Honda Fit a year ago. The car is 2010 with about 10.000 miles on it. I love my car specially for it’s great performance and it’s sleek, elegant design. At the same time it is spacious and comfortable. I bought the car from another great professional, Steven Vikaros. Steve sold me this car when I came to change my oil in my leased CRV. Since then I have had a great relationship with Steve. I can easily reach him if I have any problems and he gets back to find out if I am okay with a car. A day ago Steve emailed me the happy one year anniversary email and asked if there is anything he can do to ensure a great service. I called him back explaining that I had a flat tire and changed the tire at some car fixing shop, however I still have a problem as they broke a sensor and really did not know how to calibrate all tires after replacing the sensor. (I changed my tire not at the Honda dealership just because the dealer at that time could not provide me with the tire I needed since it was on backorder. Later I found out that the dealer tried to find me the original tire and the shop had found me just a matching one.) Steve suggested talking to Jay Whitlock. Jay promptly recognized the problem and addressed it with no cost. My car was fixed in a matter of minutes. I have my beautiful car back and Danbury dealership gained from me a great deal of respect for high professionalism and attentive long successful relationship with their costumers. I deeply believe that the professionals,Jay Whitlock and Steven Vikaros have to be appreciated for their great service. I will be thankful to you if you can forward my email to the Honda headquarters. Respectfully, "

V.B. DANBURY, CT 3/23/2011
T.C. WESTON, CT 3/21/2011
"SERVICE

Brian, just a short note to thank your service team who did a fantastic job of my 09 Fit recall service. It took them one and a half hours to complete a four hour job based on the recall letter. Mostly, I would personally thank Ed Acosta who assisted me since I drove in this morning at 7:30 AM, including helping me on the paperwork, provided me an accommodation for my daily work while waiting, and explained to me one of the situation that I reported (engine rattling noise while accelerates moderately). Your team has won my business. Thank you. "

T.C. WESTON, CT 3/21/2011
M.L. New Fairfield, CT 2/15/2011
"SERVICE

Dear Brian, I just wanted to let you know that Scott Benz in the service department was a big help to me. I brought my car in and I told him the sound I heard coming from under my car. Right away he test drove it and told me it sounded like a wheel bearing and he would have a tech check it out. Sure enough, that is exactly what it was. He was very polite to me and answered all my questions with a smile. I just wanted to bring this to your attention. I will be buying my next car from Danbury Honda."

M.L. New Fairfield, CT 2/15/2011
C.V. SOUTHBURY. CT 2/12/2011
"SALES

Dear Brian, I want to thank you for your note. My experience at Honda of Danbury was perfect. My salesperson Luis Rondon could not have been nicer. He was very knowledgeable and helpful. When he could not answer my questions he made sure that he found some one who could. Jim your finance manager was kind and understanding and did his very best to help me through the lending process. Starting with the receptionist and ending with the service person that I met at the end of the day - all were very professional and gave their all. You have a fine dealership and one you can be proud of. I know that I made the right choice. Thank you once again. "

C.V. SOUTHBURY. CT 2/12/2011
R.S. TORRINGTON, CT 1/31/2011
"SALES

To whom it may concern; I would like to say that I had a very pleasant experience purchasing my new civic this past monday. It all started last Friday when I walked into the show room and was greeted by Tony with a warm smile and friendly "hello". I told him I was interested in a new car but just wanted to know the numbers up front, etc. Well, because of time constraints I had to leave to return to work. I gave Tony my phone number and asked if he would let me know the numbers by phone. Sure enough, to Tony's credit he communicated very well. He worked with my situation and earned my trust. By Monday evening we drove home in our new civic and are very happy with our decision. Thank you all, especially Tony, for a great experience. I will be back to buy another car from you and will most definitely recommend you to others. Sincerely, "

R.S. TORRINGTON, CT 1/31/2011
C&B. V-H, RIDGEFIELD, CT 11/18/10
"SALES

Dear Joe: We just purchased a used CRV from Tony Delena at your dealership and wanted to pass along our appreciation for a job well done. Tony was a pleasure to deal with from initial tire kicking through vehicle pickup. He was very personable, patient with our questions, had a thorough knowledge of the vehicle and did a great job making us feel comfortable with our choice of car and dealership. We won't hesitate to pass along the good word. "

C&B. V-H, RIDGEFIELD, CT 11/18/10
D.B, BROOKFIELD, CT 10/29/10
"SALES

On September 30, I leased a new Honda CR-V from Honda of Danbury. So far I have been very pleased with the car. I wanted to also give credit to Tony Delena who was excellent in the sales process. I was close to leasing a Nissan Murano when my wife and I visited your showroom. Tony convinced us to take a test drive and after that we were pretty much hooked. I looked at the Murano one more time and two days later I called Tony and we negotiated the final deal over the phone. As I said we really enjoyed working with Tony. As a retired employee of a major Corporation I know how important surveys are. For whatever reason I never got one for Tony. Please give him the highest marks from my wife and I. "

D.B, BROOKFIELD, CT 10/29/10
P.E. DANBURY, CT, 10/19/10
"SALES

A pat on the back for the excellent customer service I received when I leased my new Accord on Columbus Day weekend. Rich Radigan was a pleasure to work with, and everything about the experience, from beginning to end, was done with professionalism, courtesy and outstanding salesmanship. When it comes time for my first oil change I look forward to letting Honda of Danbury take care of it. In past experience, I have found your new service area well organized, well run and extremely timely in getting car back when promised. This was just a general attaboy that I thought was necessary. "

P.E. DANBURY, CT, 10/19/10
M.D. Danbury, CT- 9/17/10
"SERVICE

I wanted to send you an email in appreciation of Ed Acosta and the service techs (862) that recently replaced the two front bearings on my 2009 Honda Accord. The car is running perfectly and I really appreciate all of Ed's effort in coordinating the work and having it covered under the warrantee. This is my fifth Honda I have purchased from Honda of Danbury and even though I have never needed service before on over 800,000 miles, it is good to know that if my car has issues again, I will happily return for service. Also, based on Ed's effort, when I buy my 6th Honda it will be from Honda of Danbury."

M.D. Danbury, CT- 9/17/10
J.H. Fairfield, CT 8/02/10
"SALES

We recently purchased a 2010 Honda CR-V from your dealership. Chris Corbett was our Salesman. We would just like you to know that working with him was a pleasure. He went out of his way to make sure we got the car we wanted with no pressure and always a smile. We purchased many cars throughout the years and never had a Salesman that we felt was a friend when the deal was done. Chris just didn't want to sell us a car he wanted us to be 100% satisfied with our choice. We really appreciated his efforts on our behalf. Your lucky to have Chris as part of your team! "

J.H. Fairfield, CT 8/02/10
A.K. 6/17/10 New Milford, CT
"SALES

Dear Brian Beanland, Thank you so much for being very professional and treating me nicely. Your sales person, Mark Ramey, although he is new but he is wonderful, was very kind and honest. I like him a alot. I work in New Milford and I have interaction with alot of people and patients everyday. I will recommend everyone to Honda of Danbury to have their next vehicle. I appreciate the work of all family of Honda of Danbury."

A.K. 6/17/10 New Milford, CT
D&K. G Brookfield, CT
"SALES

My wife and I would like to acknowledge the wonderful experience we had with purchasing a 2010 Civic XL-S on 4/30/10 from the Honda facility located on Federal road in Danbury, Ct. After a less than pleasant experience at the Toyota dealership located approximately 1 mile north, we were not prepared for the pleasant, friendly attitudes of all the employees we dealt with at Honda. We would specifically like to acknowledge and thank - Joe Czarnecki, Tony Delena and Carlos Albuquerque. They were polite, friendly/professional, courteous, patient, knowledgeable, and all had a positive attitude. After this experience we fully expect this atmosphere to continue now with the general servicing of our new car. We would also of course recommend this dealership to our family and friends. We are happy with our new vehicle and feel we received a fair deal. Again, thank-you to all involved. Sincerely, D/K. G"

D&K. G Brookfield, CT
J.B. 2/1/10 Sherman, CT
"SALES

I can not express how nice and kind John F was to us. I shopped for this car for weeks and he was not pushy like all the other dealerships I went to. I would recommend Honda of Danbury to anyone shopping for a new car. I love the car. Thank you to John F and Honda of Danbury."

J.B. 2/1/10 Sherman, CT
A.H. 1/27/10 Stamford, CT
"SALES

Mr. Beanland, I would like to commend you on your outstanding service staff. I am a four time Honda owner, having purchased three new Honda’s from your dealership. (One Honda is used). Recently my Pilot suffered an unforeseen mechanical failure, 300 miles after a routine service. John Beirne, with whom I usually schedule my vehicle services, was extremely helpful and accommodating in informing me of the basis of my mechanical issue and the remedies required. When the service department found that the damage to my car was more extensive than initially thought, your Service manager, Jay Whitlock went above and beyond in his attempt to assist me in this extremely expensive fix. It is employees like John and Jay that bring me back to Honda of Danbury. It is the fact that Honda backs their product (even after six years and 85k miles) and takes some responsibility for the failure, that I am going to remain a ‘Honda’ family. All too often people call or write to complain about a service experience. I feel that these two employees are entitled to some well deserved recognition for making an extremely unpleasant experience more bearable. Thank you again for your assistance. Sincerely, T.S. 22 year Honda owner "

A.H. 1/27/10 Stamford, CT
R.K. Danbury, CT 1/07/10
"SERVICE

I was in and out more quickly than they estimated. I called that day and they got me in that afternoon. All my needs were met while I was there and they washed my car!"

R.K. Danbury, CT 1/07/10
G.T. 1/30/10 Redding, CT
"SALES

John L and Robert worked to get me into the car I wanted quickly, which was important for me because I had totaled my old car and needed a new car right away. I bought my first car at Honda of Danbury in 1994 and have had only good experiences. Thanks."

G.T. 1/30/10 Redding, CT
J.C. Ridgefield, CT 01/14/10
"SERVICE

I feel confident and at ease when I am there. They know what they are doing!"

J.C. Ridgefield, CT 01/14/10
J.M. Newtown, CT 01/22/10
"SERVICE

Ed was my service representative and he was very attentive. They did an excellent job and explained everything to me. They even washed my car before I left."

J.M. Newtown, CT 01/22/10
A.K. 6/17/10 New Milford, CT
"SALES

Dear Brian Beanland, Thank you so much for being very professional and treating me nicely. Your sales person, Mark Ramey, although he is new but he is wonderful, was very kind and honest. I like him a alot. I work in New Milford and I have interaction with alot of people and patients everyday. I will recommend everyone to Honda of Danbury to have their next vehicle. I appreciate the work of all family of Honda of Danbury."

A.K. 6/17/10 New Milford, CT
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